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📋 Legal

Terms of Service

Written in plain English — because you shouldn't need a law degree to understand the rules of a student marketplace.

📅 Last updated: June 13, 2026 ⏱ ~5 min read
On this page
01 Accepting these terms 02 Who can use Bixcart 03 What's not allowed 04 How moderation works 05 What IS allowed 06 Listings & transactions 07 Your responsibilities 08 Account suspension 09 Liability & disclaimers 10 When we update things 11 Get in touch
1

Accepting these terms

By signing up or using Bixcart, you're agreeing to follow these rules. If you don't agree — that's okay, but you won't be able to use the platform.

Bixcart is built exclusively for students of Ajayi Crowther University (ACU). When you register with your @student.acu.edu.ng email, you're confirming you're an active student and that you'll play by the rules.

💡

Why so strict about ACU?

Bixcart works because it's a trusted community. Keeping it to ACU students means you're trading with people you might sit next to in class. That trust is the whole point.

2

Who can use Bixcart

To create an account, you need to:

  • Be a currently enrolled student at Ajayi Crowther University. There is no guarantee of approval if you are not an enrolled student.
  • Use your official ACU student email (@student.acu.edu.ng).
  • Provide accurate information when signing up

A few more things: you can only have one account. Accounts are yours alone — non-transferable, non-shareable. You're responsible for keeping your password safe and for anything that happens under your account.

⚠️

Non-ACU users

Accessing Bixcart from outside the ACU student community violates these terms and MAY result in a permanent ban. We verify your your .edu email — please don't try to get around it.

3

What's not allowed

Bixcart uses AI-powered moderation that scans messages and listings in real time. Violations lead to content removal, warnings, or bans depending on severity.

📵 Taking conversations off-platform

🛡️

Why this rule exists

If a deal goes sideways on WhatsApp or Telegram, we can't help you. Keeping things on Bixcart means we can step in if something sketchy happens.

Don't share or ask for:

  • Social handles — WhatsApp, Snapchat, Instagram, TikTok, Telegram, Facebook, X/Twitter
  • Phone numbers in any format (08xx, 09xx, +234, etc.)
  • Phrases like "DM me", "message me on...", "find me on...", or "let's move outside this app"

📚 Academic fraud

🎓

Why this rule exists

This violates ACU's honor code and puts everyone's academic future at risk. Bixcart will not be a tool for cheating, full stop.

  • Exam expo, runz, leaks, or question papers
  • Assignments, projects, or theses for sale
  • "Write your assignment for ₦..." type offers
  • Any payment in exchange for academic work

🚫 Prohibited items

💊
Drugs & Paraphernalia
Weed, igbo, loud, shisha, codeine, tramadol, refnol, mkpuru, cocaine, heroin, meth — and any other illegal substances.
Prescription drugs without a valid prescription are also off-limits.
🔫
Weapons
Guns, pistols, rifles, ammunition, cutlasses, or blades listed as weapons.
Not sure if your item qualifies? Email support before listing.
🔞
Adult Content
Pornography, nudes, sexual videos, or explicit content of any kind — including hookup requests or solicitations.
This is a student marketplace, not a dating app.
🎭
Stolen or Fake Goods
Stolen items, pirated software or media, counterfeit products, fake IDs, or fraudulent academic credentials.
If you didn't legitimately own or make it, don't list it.

❌ Other conduct that'll get you flagged

  • Harassment, bullying, hate speech, or threats toward other users
  • Spam, fake listings, or intentionally misleading descriptions
  • Impersonating another student or ACU staff member
  • Manipulating or gaming reviews and ratings
  • Listing items you don't own or have no right to sell
4

How our moderation works

Bixcart runs a two-layer AI system to keep the platform safe. Here's how it works:

⚡
Layer 1
Keyword Filter

Scans every message and listing instantly. Catches about 90% of violations in real time.

🤖
Layer 2
AI Review

For ambiguous cases, a language model takes a closer look and handles edge cases keywords can't judge.

🔄
Sweep Job
Periodic Re-scan

Every 26 hours, AI re-scans all active listings and recent messages to catch anything that slipped through.

If your content gets flagged

  • You'll get a push notification explaining what was flagged and why
  • Flagged listings are hidden from the marketplace until reviewed
  • Both parties in a flagged conversation are notified
  • Repeated violations lead to suspension or a permanent ban (see section 8)
🙋

Think we got it wrong?

AI isn't perfect. If you believe your content was incorrectly flagged, email moderation@bixcart.com with the listing or message ID and a brief explanation. A human will review it within 48 hours.

5

What IS allowed

To be clear — Bixcart is a lively, normal student marketplace. Plenty of things that might seem borderline are completely fine:

✅

Negotiating prices — haggling is part of the culture. Go for it.

✅

Campus meetups — arranging exchanges at the library, cafeteria, or lecture halls.

✅

Asking about condition — requesting more photos or details before buying.

✅

Sharing bank details for payment — as long as the conversation stays on Bixcart.

✅

Casual student talk — Nigerian slang, banter, and normal chat is all welcome.

6

Listings & transactions

📦 When you post a listing

  • Include a clear title, an honest description, a price in ₦ Naira, and at least one photo
  • Be straight about the condition — New, Like New, Good, or Fair
  • Price it fairly. Bait-and-switch tactics will get you reported fast
  • Listings expire after 60 days of inactivity — you can always renew

💸 About payments

  • Bixcart connects buyers and sellers but is not a party to any transaction
  • We recommend cash on delivery or our escrow system when available
  • Never share your account passwords, PINs, or OTPs with anyone
  • If a transaction goes wrong, we offer dispute resolution — but we're not liable for outcomes
🤝

Safety tip for meetups

Always swap items in a public campus spot — the library, cafeteria, or Student Affairs building are all great. Bringing a friend along never hurts either.

7

Your responsibilities

By using Bixcart, you're agreeing to be a good community member. That means:

  • Being honest about what you're selling — condition, functionality, all of it
  • Responding to messages within 48 hours so buyers aren't left hanging
  • Following through on agreed deals, or communicating if something changes
  • Reporting scams, suspicious users, or prohibited content to support@bixcart.com
  • Meeting buyers/sellers in safe, public campus locations
  • Keeping all conversations on Bixcart — not moving to WhatsApp or any other app
8

Account suspension & bans

We don't want to suspend anyone — but we will if we have to. Here's how the tiers work:

Immediate ban

Academic fraud, listing weapons or drugs, sexual content, or harassment. No warnings — these go straight to permanent removal.

Permanent ban

Three violations within 6 months, or any single severe violation (drugs, academic fraud, prohibited items).

30-day suspension

Two or more AI-flagged messages or listings within a 90-day window.

Warning + restriction

First-time minor violations, repeated low-quality listings, or light spam.

⚖️

Want to appeal?

Email appeals@bixcart.com with your case. If approved, your account will be restored within 7 days.

9

Liability & disclaimers

Here's the legal bit we have to include. To the maximum extent permitted by law, Bixcart and its operators are not liable for:

  • Financial loss, data loss, or damage arising from transactions between users
  • Third-party links, services, or content that appear on the platform
  • Loss of profits or business resulting from platform downtime
  • Any indirect, special, or consequential damages

Bixcart is provided "as is". We do our best to keep it running smoothly, but can't promise it'll always be error-free, uninterrupted, or perfectly secure.

10

When we update these terms

Rules evolve as the platform does. If we make meaningful changes, we'll let you know via:

  • An in-app banner you'll see when you log in
  • An email to your @student.acu.edu.ng address
  • A notice posted on the Bixcart homepage

Continuing to use Bixcart after changes means you're okay with the updated terms.

11

Get in touch

We're real people. Here's how to reach the right team:

📧
General support
support@bixcart.com — bugs, questions, account issues
⚖️
Moderation appeals
appeals@bixcart.com — reviewed within 48 hours
📝
Legal & copyright
legal@bixcart.com — DMCA & legal matters (5–7 days)
📍
In person
Ajayi Crowther University, Oyo State — Student Union Building, 2nd floor
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